Privacy Policy | LumiLean - Natural Supplement for Well-Being

Data Processing Controller

The data controller for the processing of your personal data is:

Nobu Digital BV
Marnixstraat 160
Amsterdam, 1016 TG
The Netherlands

E-mail: mail@lumilean.io

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to access information about your stored data
Right to rectification of inaccurate data
Right to deletion of your data
Right to restriction of data processing
Right to data portability
Right to object to specific data processing
Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at the above address or by email.

Purposes of Data Processing

We process your personal data for the following purposes:

To process orders and deliver products
To communicate with you regarding your purchases and inquiries
To handle returns, refunds, and warranty claims
To fulfill our legal obligations (e.g., accounting)
To send you information about our products if you have subscribed to our newsletter
To improve our website and offerings based on anonymized usage data

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or to protect our interests. Specifically:

Order data: 10 years (as required by tax regulations)
Customer account data: Until account deletion
Newsletter subscription data: Until unsubscription
Contact form data: 1 year after last contact

Cookies and Tracking

Our website uses cookies to improve functionality and user experience. These are small text files stored on your device. We use:

Essential cookies: Necessary for the website to function properly
Functional cookies: To remember your preferences
Analytical cookies: To understand how visitors use our website

You can configure your browser to refuse cookies, though this might affect your experience on our website.

Analytics Tools

We use Google Analytics to help us understand how visitors interact with our website. This service may collect information such as your IP address, browser type, and referral pages. Google Analytics uses cookies to collect this information.

We have configured Google Analytics to anonymize IP addresses and have signed a data processing agreement with Google to ensure GDPR compliance.

Third-Party Resources

Our website uses resources from third-party providers:

Google Fonts: To display our chosen fonts
Font Awesome: For vector icons
Payment processors: To handle secure payment transactions

These services may collect information about your visit to our website. Please refer to their respective privacy policies for more information.

Newsletter

If you subscribe to our newsletter, we will use your email address to send you information about our products and special offers. You can unsubscribe at any time using the link provided in each newsletter or by contacting us directly.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

E-mail: mail@lumilean.io

Last updated: 10 July 2025